Application Analyst

Confidential Company  Amman - Jordan  Date Posted: 2020/09/15   Login to Apply



  • Performs business requirements analyses as needed.
  • Performs business process analysis and workflow diagramming.
  • producing specifications for new or modified systems
  • Liaising with other IT staff such as programmers to produce new systems
  • Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions
  • Develops solution by preparing and evaluating alternative workflow solution
  • Controls solution by establishing specifications and coordinating production with programmers
  • Identify KPI’s based on business processes.
  • Performs GAP analyses, and Options Analysis as requested.
  • Assists in the development and finalization of Business Cases.
  • Presents the results and recommendation of any analyses as required.
  • Reviews, analyzes, and creates detailed documentation of business systems and user needs.
  • Assists with assessment of potential business impact of proposed solutions and business processes.
  • Reviews software application and implementation documentation to ensure business requirements are adequately addressed.
  • Reviews and evaluates application processes and workflows, as implemented, for consistency with departmental requirements, procedures, and policies.
  • Assists in the development of training materials and the coordination of training plans.


Skills and Qualifications


2+ years’ experience in business analysis, including requirements analysis, process and workflow analysis across multiple departments and stakeholders.

  • Ability to facilitate cross-functional team meetings for the development of business processes and workflows.
  • Problem-solving and critical thinking to identify problems and then evaluate alternative solutions to determine which one is best.
  • Reading comprehension: Computer systems analysts have to read manuals and technical reports to keep up with advances and implement new technology that meets employers’ or clients’ needs.
  • Experience using MS Visio for the preparation of workflow diagrams.
  • Excellent analytical skills, with an ability to communicate complex issues to diverse stakeholders.
  • Past experience in programming is a plus
  • Experience in identifying KPI’s.
  • Strong interpersonal skills.
  • Contribute to operational delivery and performance.
  • Maintain a high standard of client service.
  • Proficiency with Microsoft Office suite, including Microsoft Visio & Project.
  • Fluency in written and spoken English & Arabic



  • Bachelor’s degree in IT discipline.
Required Skills
  • Interpersonal Skills
  • Critical-Thinking
  • Analytical Thinking Skills
  • Microsoft Office
  • Problem Solving
  • Programming
  • MS Visio
Preferred Skills
  • Problem Solving
  • MS Visio
Job Details
  • Location Amman - Jordan
  • Industry Support / Helpdesk
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 2 years
  • Languages Fluent
  • Nationality Jordan
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