Business Analyst Specialist

Confidential Company  Amman - Jordan  Date Posted: 2022/08/14   Login to Apply


  • Identifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints.
  • Identify, create and facilitate process design changes by conducting business and systems process analysis and design.
  • Provide and support the implementation of business solutions.
  • Modeling business processes and identifying opportunities for process improvements.
  • Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
  • Estimating costs and identifying business savings.
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Liaising with End Users & stakeholders, performing requirements analysis, documenting and communicating the results of Ideations.
  • Liaise with Technical team communicating technical requirements.
  • Effectively communicating insights and plans to cross-functional team members and management.
  • Ensuring solutions meet business needs and requirements by participating in user acceptance testing.


  • A bachelor’s degree in computer science or related field
  • 4- 5 years of experience in business analysis or a related field.
  • Exceptional analytical and conceptual thinking skills.
  • Excellent documentation skills.
  • Fundamental analytical and conceptual thinking skills.
  • Experience creating detailed reports and clear presentations.
  • Excellent planning, organizational, and time management skills.
  • Fluency in Arabic & English (verbal and written).
  • Familiar with Automation / Workflow Tools & applications.
Required Skills
  • Problem-Solving Skills
  • Analytical Thinking Skills
  • Business Analysis
  • Documentation
  • Analytical Skills
  • Documentation Skills
Job Details
  • Location Amman - Jordan
  • Industry Other
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 3 - 5
  • Nationality Unspecified
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