Senior UX Researcher

Orange  Amman - Jordan  Date Posted: 2020/10/19   Login to Apply
Job Description
  • Have a global vision of all Orange Jordan digital assets projects to provide adequate information for all of them.
  •  Frame: identify and reformulate project needs. 
  • User research: frame, organize and conduct qualitative / quantitative interviews / user tests / AB tests / field  observation in different configurations (face-to-face, remote, interception, ...), from the definition of user profiles   to restitution with stakeholders.
  • Culture centered users: develop and disseminate customer-centric mindset by explaining the importance and  added value of user research; take into account the behaviors, needs, frustrations, motivations and expectations  of users in all products offered by the Orange; 
  • Workshops: organization and animation of workshops (feedback, focus group, ...). 
  • Restitution and transmission: translate user insights into brief design for the UX team, UI and developers  working on the project. 
  • Training: animation of training sessions, publicizing skills, processes and methods of user research through  presentations and speaking engagements. 
  • Monitoring and capitalization: monitoring changes in practice, good practices and new tools, updating a user and user knowledge base.
Job Requirements 
  • Bachelor degree in Computer Science, IT, HCI, Visual communications, Fine arts, or any filed related to Design.
  • 3+ years of experience as a UX Researcher in an agency, at the advertiser, in a startup, and / or your account.
  • Extensive and demonstrable experience with survey tools, user tests (eg Lookback, Typeform, Eye tracking, Analytics, remote solutions ...) and usability test. 
  • Previous experience as either a UX or a UI designer is preferred. 
  • Previous experience with the Design Thinking approach.
  • Agile training (Scrum, Kanban) and experience in the different practices is a plus.
Required Skills
  • Creative Thinking
  • Ability to Withstand Work Pressure and Updates
  • Communication Skills
  • Curious
  • Habit of putting your ideas through stories
  • Clarify and convince
Job Details
  • Location Amman - Jordan
  • Industry Front - End Development
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 3-5
  • Nationality Unspecified
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