Senior Application Analyst

Confidential Company  Amman - Jordan  Date Posted: 2021/01/04   Login to Apply


  • Performs business requirements analyses as needed.
  • Performs business process analysis and workflow diagramming.
  • Producing specifications for new or modified systems.
  • Liaising with other IT staff such as programmers to produce new systems.
  • Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.
  • Develops solution by preparing and evaluating alternative workflow solution.
  • Controls solution by establishing specifications and coordinating production with programmers.
  • Identify KPI’s based on business processes.
  • Performs GAP analyses, and Options Analysis as requested.
  • Assists in the development and finalization of Business Cases.
  • Presents the results and recommendation of any analyses as required.
  • Reviews, analyzes, and creates detailed documentation of business systems and user needs.
  • Assists with assessment of potential business impact of proposed solutions and business processes.
  • Reviews software application and implementation documentation to ensure business requirements are adequately addressed.
  • Reviews and evaluates application processes and workflows, as implemented, for consistency with departmental requirements, procedures, and policies.
  • Assists in the development of training materials and the coordination of training plans.

Skills and Qualifications

  • 5+ years’ experience in business analysis, including requirements analysis, process and workflow analysis across multiple departments and stakeholders.
  • Ability to facilitate cross-functional team meetings for the development of business processes and workflows.
  • Problem-solving and critical thinking to identify problems and then evaluate alternative solutions to determine which one is best.
  • Reading comprehension: Computer systems analysts have to read manuals and technical reports to keep up with advances and implement new technology that meets employers’ or clients’ needs.
  • Experience using MS Visio for the preparation of workflow diagrams.
  • Excellent analytical skills, with an ability to communicate complex issues to diverse stakeholders.
  • Past experience in programming is a plus.
  • Experience in identifying KPI’s.
  • Strong interpersonal skills.
  • Contribute to operational delivery and performance.
  • Maintain a high standard of client service.
  • Proficiency with Microsoft Office suite, including Microsoft Visio & Project.
  • Fluency in written and spoken English & Arabic.


  • Bachelor’s degree in IT discipline.
Required Skills
  • MS Visio
  • Reading Comprehension
  • Microsoft Office Suite
  • KPI’s
Job Details
  • Location Amman - Jordan
  • Industry Other
  • Job Type Full-Time
  • Degree Bachelor
  • Experience 5
  • Nationality Unspecified
Login to Apply

Similar Jobs