Roles and Responsibilities

• Arrange and assist with the installation, configuration, and maintenance of the government digital payment systems.
• Monitor the system performance and identify issues.
• Manage system user accounts and access rights.
• Create and maintain documentation.
• Provide technical support to end-users.
• Monitor system transactions for accuracy and compliance.
• Coordinate with entities, customers, and financial institutions to resolve payment issues.
• Provide customer support related to payment processing.
• Process refunds, chargebacks, and other payment-related transactions.
• Maintain accurate records of payment transactions and related documentation.
• Monitor and report on payment system performance metrics.

Qualifications

• A minimum of 2 years of relevant experience in administering and operating information systems and/or digital payment platforms.
• Knowledge of electronic payment, banking, and financial systems and services.
• Excellent writing and reading communication skills in both English and Arabic Languages.
• Close attention to details.
• Highly organized and a team player.

Education 

• University Degree in computer engineering, management information systems, computer science or
  any other related field.

Required Skills

• Operating Information Systems
• Digital Payments
• Digital Financial Services Platforms

Job Details

• Location Amman - Jordan
• Industry Desktop Application , Database Administration
• Job Type Full-Time
• Degree Bachelor
• Experience 2 - 4
• Nationality Unspecified