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ITSM Sales Account Manager
Confidential Company Riyadh - Saudi Arabia Date Posted: 2023/02/14 Login to ApplyResponsibilities
- Effectively maintains and retains existing customers by building long-term relationships.
- Meets assigned targets for profitable sales growth in assigned product lines.
- Lead demand-generating marketing activities in the assigned market for the assigned product specialty.
- Establish productive, professional relationships with key personnel in assigned customer accounts.
- Coordinates the involvement of company personnel, including business development, support, and service, in order to meet account performance objectives and customers’ expectations.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Lead solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel.
- Prepare weekly, monthly, quarterly, and annual reports and forecasts.
Required Skills / Experiences
- Bachelor’s degree in Computer Science, Business Administration equivalent.
- ITIL Foundation (preferred).
- Minimum of 2 - 3 years of experience in enterprise sales or related positions.
- Sales experience in the following domains (IT Service Management, IT Asset Management, Unified Endpoint Management, IAM, PAM)
- Hands-on experience with CRM software and Account management systems.
- Understanding of sales performance metrics.
- Strong negotiation skills with a problem-solving attitude.
- Customer-centric and a good listener.
- Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
- Articulate verbal communication, professional business writing, and presentation skills.
- Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
- Strong writing, phone, and presentation skills.
Required Skills
- Communication Skills
- Negotiation Skills
- Account Management
- CRM
- IT Sales
Job Details
- Location Riyadh - Saudi Arabia
- Industry Marketing & Sales
- Job Type Full-Time
- Degree Bachelor
- Experience 2 - 4
- Nationality Unspecified
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